Traditional managed IT
Keeps the technology running.
- Users and devices
- Tickets and uptime
- Networks and applications
- Licensing and configuration
- Security operations
- Microsoft Solutions Partner
- Managed Intelligence Provider
- Nonprofits · Foundations · Rural Healthcare
Managed Intelligence for organizations running on Microsoft.
Centered Networks secures the Microsoft foundation, puts Copilot and agents to work, and continuously governs and improves the intelligence operating across your organization.
Microsoft 365 · Copilot · Agents · Azure · Security · Data & AI
- Five Microsoft Solutions Partner designations
- Microsoft Customer Story
- Built for mission-driven and regulated organizations
The shift
Your technology stack is becoming a workforce.
Managed IT keeps users, devices, networks, and applications running. That work still matters. But AI adds a new operating layer—copilots reasoning across organizational knowledge, agents taking actions, automations moving work between systems—and that layer needs more than implementation. It needs ownership, policy, monitoring, cost control, and continuous improvement. That is Managed Intelligence.
Managed Intelligence
Operates the intelligence layer.
- Humans, copilots, and agents
- Organizational knowledge and permissions
- Agent identity and data access
- AI usage, cost, and value
- Governance and lifecycle
- Continuous optimization
Managed IT keeps the systems available. Managed Intelligence keeps the copilots, agents, knowledge, and costs on top of them governed and worth what they cost.
What Managed Intelligence meansHow we work
Prepare. Adopt. Agentify. Operate.
You do not need a dozen disconnected AI projects. You need a practical path from a trustworthy Microsoft foundation to intelligence that is useful, governed, and continuously operated.
01 Prepare
Make Microsoft ready for AI.
Secure identity and devices. Clean up permissions. Establish data protection and governance. Activate the Microsoft 365 capabilities you already own.
Secure & Govern Microsoft02 Adopt
Put Copilot into real work.
Identify the right users and workflows, deploy Microsoft 365 Copilot with the right controls, enable staff, and measure whether adoption is producing value.
Microsoft 365 Copilot03 Agentify
Turn repeatable work into digital capacity.
Build production agents and automations around high-value workflows using Copilot Studio, Power Platform, Microsoft Foundry, and Azure.
AI Agents & Automation04 Operate
Manage intelligence like an operating environment.
Give agents owners and identities. Govern data access and actions. Monitor performance and cost. Improve what works. Retire what does not.
Agent Governance & OperationsBuilt for work that has to hold up
Strategy is useful. Production is the standard.
The Trust for the National Mall needed a digital experience capable of supporting public learning around America’s 250th anniversary. Centered Networks built the National Mall Gateway on Microsoft Azure, combining cloud architecture, digital experience engineering, and responsible AI on a platform designed for national-scale visibility.
- 360° virtual tours of 17 monuments Lincoln, Jefferson, WWII, MLK and more, walked from anywhere.
- K–12 educator portal Lesson plans filterable by grade, subject, and learning methodology with a personalized “My Guide” trip builder.
- Generative AI on Microsoft Foundry Drafts educational content from the authoritative National Park Service catalog; every output reviewed by Trust staff before publication.
- Engineered for national visibility Azure Front Door, DDoS Protection, WAF, Defender for Cloud, Azure Monitor, and Terraform-managed infrastructure for near-instant disaster recovery.
What changes
More capacity. More control. More value from Microsoft.
Expand organizational capacity
Give staff AI assistance and governed agents that take repetitive work off the critical path.
Turn licenses into adoption
Move from “we bought Copilot” to defined use cases, enabled users, measurable usage, and continuous improvement.
Protect organizational knowledge
Bring identity, permissions, Microsoft Purview, security, and data governance into the AI operating model.
Automate real workflows
Connect agents to approved knowledge, systems, and processes with human checkpoints where the work requires them.
Make AI accountable
Know what is running, who owns it, what it can access, what it costs, and whether it is worth keeping.
Keep improving after launch
AI changes too quickly for a one-time implementation. Managed Intelligence keeps the environment, controls, adoption, and agent fleet current.
Built for the real constraints
Organizations where trust matters and capacity is scarce.
Nonprofits
More time for mission work.
Stronger stewardship of donor and program data, and practical AI adoption without building a large internal technology team.
Foundations & grantmakers
Board-ready governance.
Secure organizational knowledge, better internal operations, and AI that respects the stewardship responsibilities of grantmaking institutions.
Rural healthcare
Modernize securely.
Secure Microsoft operations, identity and data protection, resilient infrastructure, and carefully governed AI for administrative and operational workflows.
Start from your actual state
You do not have to know which service you need.
- “We are not sure our Microsoft environment is ready for AI.” Start with readiness, security, data access, permissions, and governance. Prepare
- “We have Copilot or AI pilots, but value is inconsistent.” Focus on adoption, workflow design, measurement, and the right use cases. Adopt
- “We already have agents and automations spreading across the organization.” Bring inventory, ownership, identity, policy, cost, telemetry, and lifecycle under one operating model. Operate
We will map the right engagement to your current state. You do not need to choose a product before the conversation.
Get Your 90-Day AI RoadmapOne platform, fewer seams
Get more from the Microsoft platform you already run—and operate it as one system.
Centered Networks works across Microsoft 365, Entra, Intune, Defender, Purview, Copilot, Copilot Studio, Power Platform, Fabric, Azure, and Microsoft Foundry so security, data, AI, and operations reinforce each other instead of becoming separate projects.
Five Microsoft Solutions Partner designations spanning Modern Work, Security, Infrastructure, Data & AI, and Digital & App Innovation.
Explore our Microsoft partnershipPractical guidance
Operating AI is becoming an executive discipline.
Position paper
What is a Managed Intelligence Provider?
Why the operating model around AI has to evolve beyond traditional managed services.
Read the MIP position paperField note
Before you enable Copilot
Why identity, permissions, data governance, and security determine what happens after launch.
ReadField note
Agent governance: from sprawl to command
The operating disciplines every organization needs as agents multiply.
ReadFrameworks, decision rules, readiness questions, and governance patterns you can act on.
Explore InsightsKnow exactly where AI should go next.
Get a practical 90-day roadmap for Microsoft readiness, Copilot, agents, governance, and measurable adoption.